Privacy Policy
Our Privacy Policy
At MINDLESS, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app. By accessing or using MINDLESS, you consent to the practices described below.
Last Updated on October, 13, 2025
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information:
Account details such as name, email address, and date of birth (if provided).
Payment information for subscription services (processed securely by third-party providers).
Usage Data:
App activity, such as feature usage and session duration.
Device information, including operating system, app version, and IP address.
Optional Data:
Community contributions (e.g., forum posts, comments) shared by you within the app.
How We Use Your Information
We use your information to:
Provide, personalize, and improve the app’s functionality.
Communicate with you about updates, features, and support.
Analyze usage trends to enhance user experience.
Process payments and manage subscriptions.
Ensure compliance with our Terms and Conditions.
Data Sharing
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
Service Providers:
Trusted third parties that assist with payment processing, analytics, and app hosting.
Legal Compliance:
When required to comply with legal obligations or protect the rights, safety, and property of MINDLESS, its users, or others.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Sign in with Apple
We use Sign in with Apple as the exclusive method for account creation and authentication. When you sign in, we collect the email address provided by Apple (either your real Apple ID email or a private relay address if you choose Hide My Email).
This email is used solely for account identification and login. We do not collect your name or any other personal data from Apple. You can revoke access to your Apple ID at any time through your Apple ID account settings.
When you request account deletion, your email and all associated personal data are permanently removed or anonymized, as described below.
Account Deletion & Subscription Handling
You may request deletion of your account and associated personal data at any time through the app or by contacting us at support@mindless.so. Once your deletion request is confirmed:
Your personal information (such as your email address and authentication identifiers) will be permanently deleted or anonymized, unless we are legally obligated to retain specific information (e.g. for fraud prevention, tax, or compliance).
Any retained data is stripped of identifiable information and used solely for internal auditing, analytics, or legal purposes.
You may also revoke access to your Apple ID from Mindless via your Apple ID account settings, under the "Apps Using Apple ID" section.
Subscription & Billing Considerations
Deleting your account does not automatically cancel your subscription.
If you subscribed through the Apple App Store, you must cancel the subscription directly through your Apple ID settings. We cannot cancel App Store subscriptions on your behalf.
If you delete your account while your subscription is still active, the account will become inaccessible, but billing may continue unless you cancel through Apple.
You may choose to schedule deletion after your current subscription period ends. During this time, your access will remain until expiration, after which your account and data will be deleted.
Once deletion is finalized, it is irreversible and your data cannot be recovered.
Your Rights
Depending on your location, you may have the following rights regarding your data:
Access and Portability: Request access to or a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your account and associated data.
Restriction: Limit the processing of your data in certain circumstances.
Withdrawal of Consent: Revoke consent for specific data uses.
To exercise these rights, contact us at support@mindless.so.
Data Retention
We retain your personal data for as long as necessary to provide the app’s services or comply with legal obligations. Upon account deletion, we will securely delete or anonymize your data unless required by law to retain it.
Cookies and Tracking Technologies
MINDLESS uses cookies and similar technologies to:
Understand app usage and improve functionality.
Deliver a seamless and personalized experience.
You can control cookie preferences through your device settings.
Third-Party Links
Our app may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant updates and encourage you to review this document regularly.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at support@mindless.so